External speaker audio problem help

Kenno · August 28, 2025, 4:20am

My external speakers plug in via 3.5mm jack, I have two ports for this on my desktop computer. Both ports work when I boot into windows but do not work in linux. I am unsure when this became a problem, possible after an update.

I have tried several topics, here is one.

no solution but maybe i struggle to understand.

would a quick solution be to uninstall and reinstall pulse audio? Thanks for any recommendations, until I continue to search for a solution.

system info and other below
inxi -SMAa
output:

System:
  Host: jarrod-edg9i5b365s Kernel: 6.12.41-1-MANJARO arch: x86_64 bits: 64
    compiler: gcc v: 15.1.1 clocksource: tsc avail: hpet,acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.12-x86_64
    root=UUID=eaba008a-5efb-49c4-b7cd-2bfbf0a669f5 rw quiet
    udev.log_priority=3
  Desktop: Xfce v: 4.20.1 tk: Gtk v: 3.24.48 wm: xfwm4 v: 4.20.0
    with: xfce4-panel tools: xfce4-screensaver avail: lxlock vt: 7 dm: LightDM
    v: 1.32.0 Distro: Manjaro base: Arch Linux
Machine:
  Type: Desktop System: EDsys s product: EDG9I5B365S v: N/A
    serial: <superuser required>
  Mobo: ASUSTeK model: PRIME Q370M-C v: Rev X.0x
    serial: <superuser required> part-nu: ASUS_MB_CNL uuid: <superuser required>
    UEFI: American Megatrends v: 2602 date: 07/24/2019
Audio:
  Device-1: Intel Cannon Lake PCH cAVS vendor: ASUSTeK driver: snd_hda_intel
    v: kernel alternate: snd_soc_avs,snd_sof_pci_intel_cnl bus-ID: 00:1f.3
    chip-ID: 8086:a348 class-ID: 0403
  API: ALSA v: k6.12.41-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 1.4.7 status: active with: wireplumber
    status: active tools: pw-cat,pw-cli,wpctl
  Server-3: PulseAudio v: 17.0-43-g3e2bb status: active
    with: pulseaudio-alsa type: plugin tools: pacat,pactl,pavucontrol

pactl list cards
output:

	Name: alsa_card.pci-0000_00_1f.3
	Driver: module-alsa-card.c
	Owner Module: 6
	Properties:
		alsa.card = "0"
		alsa.card_name = "HDA Intel PCH"
		alsa.long_card_name = "HDA Intel PCH at 0xa1230000 irq 136"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1f.3"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "a348"
		device.product.name = "Cannon Lake PCH cAVS"
		device.form_factor = "internal"
		device.string = "0"
		device.description = "Built-in Audio"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	Profiles:
		input:analog-stereo: Analog Stereo Input (sinks: 0, sources: 1, priority: 65, available: no)
		output:analog-stereo: Analog Stereo Output (sinks: 1, sources: 0, priority: 39268, available: yes)
		output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (sinks: 1, sources: 1, priority: 6565, available: yes)
		output:hdmi-stereo: Digital Stereo (HDMI) Output (sinks: 1, sources: 0, priority: 5900, available: no)
		output:hdmi-stereo+input:analog-stereo: Digital Stereo (HDMI) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 5965, available: no)
		output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (sinks: 1, sources: 0, priority: 800, available: no)
		output:hdmi-surround+input:analog-stereo: Digital Surround 5.1 (HDMI) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 865, available: no)
		output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (sinks: 1, sources: 0, priority: 800, available: no)
		output:hdmi-surround71+input:analog-stereo: Digital Surround 7.1 (HDMI) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 865, available: no)
		output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (sinks: 1, sources: 0, priority: 5700, available: no)
		output:hdmi-stereo-extra1+input:analog-stereo: Digital Stereo (HDMI 2) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 5765, available: no)
		output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (sinks: 1, sources: 0, priority: 600, available: no)
		output:hdmi-surround-extra1+input:analog-stereo: Digital Surround 5.1 (HDMI 2) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 665, available: no)
		output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (sinks: 1, sources: 0, priority: 600, available: no)
		output:hdmi-surround71-extra1+input:analog-stereo: Digital Surround 7.1 (HDMI 2) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 665, available: no)
		output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (sinks: 1, sources: 0, priority: 5700, available: no)
		output:hdmi-stereo-extra2+input:analog-stereo: Digital Stereo (HDMI 3) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 5765, available: no)
		output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (sinks: 1, sources: 0, priority: 600, available: no)
		output:hdmi-surround-extra2+input:analog-stereo: Digital Surround 5.1 (HDMI 3) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 665, available: no)
		output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (sinks: 1, sources: 0, priority: 600, available: no)
		output:hdmi-surround71-extra2+input:analog-stereo: Digital Surround 7.1 (HDMI 3) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 665, available: no)
		off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
	Active Profile: output:analog-stereo
	Ports:
		analog-input-front-mic: Front Microphone (type: Mic, priority: 8500, latency offset: 0 usec, not available)
			Properties:
				device.icon_name = "audio-input-microphone"
			Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:hdmi-stereo+input:analog-stereo, output:hdmi-surround+input:analog-stereo, output:hdmi-surround71+input:analog-stereo, output:hdmi-stereo-extra1+input:analog-stereo, output:hdmi-surround-extra1+input:analog-stereo, output:hdmi-surround71-extra1+input:analog-stereo, output:hdmi-stereo-extra2+input:analog-stereo, output:hdmi-surround-extra2+input:analog-stereo, output:hdmi-surround71-extra2+input:analog-stereo
		analog-input-rear-mic: Rear Microphone (type: Mic, priority: 8200, latency offset: 0 usec, not available)
			Properties:
				device.icon_name = "audio-input-microphone"
			Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:hdmi-stereo+input:analog-stereo, output:hdmi-surround+input:analog-stereo, output:hdmi-surround71+input:analog-stereo, output:hdmi-stereo-extra1+input:analog-stereo, output:hdmi-surround-extra1+input:analog-stereo, output:hdmi-surround71-extra1+input:analog-stereo, output:hdmi-stereo-extra2+input:analog-stereo, output:hdmi-surround-extra2+input:analog-stereo, output:hdmi-surround71-extra2+input:analog-stereo
		analog-input-linein: Line In (type: Line, priority: 8100, latency offset: 0 usec, not available)
			Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:hdmi-stereo+input:analog-stereo, output:hdmi-surround+input:analog-stereo, output:hdmi-surround71+input:analog-stereo, output:hdmi-stereo-extra1+input:analog-stereo, output:hdmi-surround-extra1+input:analog-stereo, output:hdmi-surround71-extra1+input:analog-stereo, output:hdmi-stereo-extra2+input:analog-stereo, output:hdmi-surround-extra2+input:analog-stereo, output:hdmi-surround71-extra2+input:analog-stereo
		analog-output-lineout: Line Out (type: Line, priority: 9000, latency offset: 0 usec, available)
			Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo
		analog-output-speaker: Speakers (type: Speaker, priority: 10000, latency offset: 0 usec, not available)
			Properties:
				device.icon_name = "audio-speakers"
			Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo
		analog-output-headphones: Headphones (type: Headphones, priority: 9900, latency offset: 0 usec, not available)
			Properties:
				device.icon_name = "audio-headphones"
			Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo
		hdmi-output-0: HDMI / DisplayPort (type: HDMI, priority: 5900, latency offset: 0 usec, not available)
			Properties:
				device.icon_name = "video-display"
			Part of profile(s): output:hdmi-stereo, output:hdmi-stereo+input:analog-stereo, output:hdmi-surround, output:hdmi-surround+input:analog-stereo, output:hdmi-surround71, output:hdmi-surround71+input:analog-stereo
		hdmi-output-1: HDMI / DisplayPort 2 (type: HDMI, priority: 5800, latency offset: 0 usec, not available)
			Properties:
				device.icon_name = "video-display"
			Part of profile(s): output:hdmi-stereo-extra1, output:hdmi-stereo-extra1+input:analog-stereo, output:hdmi-surround-extra1, output:hdmi-surround-extra1+input:analog-stereo, output:hdmi-surround71-extra1, output:hdmi-surround71-extra1+input:analog-stereo
		hdmi-output-2: HDMI / DisplayPort 3 (type: HDMI, priority: 5700, latency offset: 0 usec, not available)
			Properties:
				device.icon_name = "video-display"
			Part of profile(s): output:hdmi-stereo-extra2, output:hdmi-stereo-extra2+input:analog-stereo, output:hdmi-surround-extra2, output:hdmi-surround-extra2+input:analog-stereo, output:hdmi-surround71-extra2, output:hdmi-surround71-extra2+input:analog-stereo

pacmd dump
output


load-module module-device-restore
load-module module-stream-restore
load-module module-card-restore
load-module module-augment-properties
load-module module-switch-on-port-available
load-module module-udev-detect
load-module module-alsa-card device_id="0" name="pci-0000_00_1f.3" card_name="alsa_card.pci-0000_00_1f.3" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes avoid_resampling=no card_properties="module-udev-detect.discovered=1"
load-module module-bluetooth-policy
load-module module-bluetooth-discover
load-module module-bluez5-discover
load-module module-dbus-protocol
load-module module-native-protocol-unix
load-module module-gsettings
load-module module-default-device-restore
load-module module-always-sink
load-module module-intended-roles
load-module module-suspend-on-idle
load-module module-systemd-login
load-module module-position-event-sounds
load-module module-role-cork
load-module module-filter-heuristics
load-module module-filter-apply
load-module module-x11-publish display=:0.0 xauthority=/home/jarrod/.Xauthority
load-module module-x11-xsmp display=:0.0 xauthority=/home/jarrod/.Xauthority session_manager=local/jarrod-edg9i5b365s:@/tmp/.ICE-unix/1202,unix/jarrod-edg9i5b365s:/tmp/.ICE-unix/1202
load-module module-cli-protocol-unix

set-sink-volume alsa_output.pci-0000_00_1f.3.analog-stereo 0xae69
set-sink-mute alsa_output.pci-0000_00_1f.3.analog-stereo yes
suspend-sink alsa_output.pci-0000_00_1f.3.analog-stereo yes

set-source-volume alsa_output.pci-0000_00_1f.3.analog-stereo.monitor 0x9999
set-source-mute alsa_output.pci-0000_00_1f.3.analog-stereo.monitor no
suspend-source alsa_output.pci-0000_00_1f.3.analog-stereo.monitor yes

set-card-profile alsa_card.pci-0000_00_1f.3 output:analog-stereo

set-default-sink alsa_output.pci-0000_00_1f.3.analog-stereo
set-default-source alsa_output.pci-0000_00_1f.3.analog-stereo.monitor

### EOF

Tio · August 30, 2025, 1:04am

Try to uninstall pulseaudio and install manjaro-pipewire. There were some issues with the audio cards recently and manjaro-pipewire seems to fix it. Let me know how it goes. Reboot too.

Kenno · September 1, 2025, 4:13am

This did not work. I have another problem now that I will create another topic for. System tray panel access

Tio · September 7, 2025, 9:31am

Sorry for the late reply I was very busy recently. Sorry to hear it did not work…can you try a different kernel? Go to Kernels and select the 6.15

Kenno · September 14, 2025, 3:50am

Thanks @Tio the kernel update did not work.

No need to apologise for late reply, I appreciate the response whenever given and I have also not had the time to do anymore troubleshooting.

xantulon · September 14, 2025, 2:21pm

I started having problems with my audio jacks and it was simpler, and more flexible to get one of those usb to barrel jack converters, less than $10 US iirc and that worked for me. It might work as a workaround. I’m pretty sure it’s ultimately a pipewire motherboard audio driver issue that’s likely to never get fixed. I have an ASUS motherboard (different model) running the snd_hda_intel driver